{"id":2215,"date":"2026-11-06T18:13:19","date_gmt":"2026-11-06T17:13:19","guid":{"rendered":"https:\/\/www.pinechalet.sk\/?page_id=2215"},"modified":"2026-11-06T18:15:03","modified_gmt":"2026-11-06T17:15:03","slug":"vseobecne-obchodne-podmienky-vop","status":"publish","type":"page","link":"https:\/\/www.pinechalet.sk\/en\/vseobecne-obchodne-podmienky-vop\/","title":{"rendered":"V\u0160EOBECN\u00c9 OBCHODN\u00c9 PODMIENKY (VOP)"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2215\" class=\"elementor elementor-2215\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b04ae3 e-flex e-con-boxed e-con e-parent\" data-id=\"8b04ae3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7e19fc elementor-widget elementor-widget-heading\" data-id=\"e7e19fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">V\u0160EOBECN\u00c9 OBCHODN\u00c9 PODMIENKY (VOP)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-47b74f5 e-flex e-con-boxed e-con e-parent\" data-id=\"47b74f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07fcef3 elementor-widget elementor-widget-text-editor\" data-id=\"07fcef3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Pre poskytovanie ubytovac\u00edch a s\u00favisiacich slu\u017eieb na <a href=\"https:\/\/www.pinechalet.sk\/en\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/pinechalet.sk&amp;source=gmail&amp;ust=1794070286567000&amp;usg=AOvVaw3VEnav4IkKZ_fdB0IDNpG-\">pinechalet.sk<\/a><\/strong><\/p><h2>I. Z\u00e1kladn\u00e9 ustanovenia a identifik\u00e1cia prev\u00e1dzkovate\u013ea<\/h2><ol><li>Tieto V\u0161eobecn\u00e9 obchodn\u00e9 podmienky (\u010falej len \u201eVOP\u201c) upravuj\u00fa pr\u00e1vne vz\u0165ahy medzi prev\u00e1dzkovate\u013eom objektu <strong>Pine Chalet<\/strong> (\u010falej len \u201eubytovate\u013e\u201c) a objedn\u00e1vate\u013eom slu\u017eieb \/ hos\u0165om (\u010falej len \u201ehos\u0165\u201c).<\/li><li><strong>Identifika\u010dn\u00e9 \u00fadaje prev\u00e1dzkovate\u013ea:<\/strong><ul><li><strong>N\u00e1zov:<\/strong>\u00a0Ademond s.r.o. \/ Ing. Jozef Onderu\u0161<\/li><li><strong>S\u00eddlo firmy:<\/strong>\u00a0<a href=\"https:\/\/www.google.com\/maps\/search\/Odbor%C3%A1rov+570%2F51,+05201+Spi%C5%A1sk%C3%A1+Nov%C3%A1+Ves?entry=gmail&amp;source=g\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.google.com\/maps\/search\/Odbor%25C3%25A1rov%2B570%252F51,%2B05201%2BSpi%25C5%25A1sk%25C3%25A1%2BNov%25C3%25A1%2BVes?entry%3Dgmail%26source%3Dg&amp;source=gmail&amp;ust=1794070286567000&amp;usg=AOvVaw2hPY4KUE740qme3HwQ9s4D\">Odbor\u00e1rov 570\/51, 05201 Spi\u0161sk\u00e1 Nov\u00e1 Ves<\/a> \/ <b>prev\u00e1dzka:<\/b> Pine chalet, <a href=\"https:\/\/www.google.com\/maps\/search\/Ko%C5%A1iarny+brie%C5%BEok+3517,+05311+Smi%C5%BEany?entry=gmail&amp;source=g\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.google.com\/maps\/search\/Ko%25C5%25A1iarny%2Bbrie%25C5%25BEok%2B3517,%2B05311%2BSmi%25C5%25BEany?entry%3Dgmail%26source%3Dg&amp;source=gmail&amp;ust=1794070286567000&amp;usg=AOvVaw3W0iTqHhRO5yiQNYSdX_BA\">Ko\u0161iarny brie\u017eok 3517, 05311 Smi\u017eany<\/a><\/li><li><strong>I\u010cO:<\/strong>\u00a056297122\u00a0\u00a0<strong>DI\u010c:<\/strong>\u00a02122276233<\/li><li><strong>Web:<\/strong> <a href=\"https:\/\/www.pinechalet.sk\/en\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/pinechalet.sk&amp;source=gmail&amp;ust=1794070286567000&amp;usg=AOvVaw3VEnav4IkKZ_fdB0IDNpG-\">pinechalet.sk<\/a><\/li><li><strong>E-mail:<\/strong>\u00a0<a href=\"mailto:info@pinechalet.sk\" target=\"_blank\" rel=\"noopener\">info@pinechalet.sk<\/a><\/li><li><strong>Phone:<\/strong>\u00a0<a href=\"tel:0905%20398%20681\" target=\"_blank\" rel=\"noopener\">+421905398681<\/a><\/li><\/ul><\/li><li>Zmluvn\u00fd vz\u0165ah medzi ubytovate\u013eom a hos\u0165om vznik\u00e1 potvrden\u00edm rezerv\u00e1cie zo strany ubytovate\u013ea a \u00fahradou z\u00e1lohy alebo plnej ceny pobytu hos\u0165om.<\/li><\/ol><h2>II. Rezerv\u00e1cia a platobn\u00e9 podmienky<\/h2><ol><li>Rezerv\u00e1ciu pobytu je mo\u017en\u00e9 vykona\u0165 prostredn\u00edctvom rezerva\u010dn\u00e9ho formul\u00e1ra na webovej str\u00e1nke <strong><a href=\"https:\/\/www.pinechalet.sk\/en\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/pinechalet.sk&amp;source=gmail&amp;ust=1794070286567000&amp;usg=AOvVaw3VEnav4IkKZ_fdB0IDNpG-\">pinechalet.sk<\/a><\/strong>, e-mailom alebo telefonicky.<\/li><li>Rezerv\u00e1cia sa st\u00e1va z\u00e1v\u00e4znou po jej p\u00edsomnom potvrden\u00ed ubytovate\u013eom a prip\u00edsan\u00ed z\u00e1lohovej platby (ak je vy\u017eadovan\u00e1) alebo plnej ceny pobytu na \u00fa\u010det ubytovate\u013ea.<\/li><li>Hos\u0165 sa zav\u00e4zuje uhradi\u0165 doplatok ceny pobytu najnesk\u00f4r pri n\u00e1stupe na pobyt (alebo v lehote ur\u010denej v potvrden\u00ed rezerv\u00e1cie).<\/li><li>V cene pobytu nie je zahrnut\u00fd miestny poplatok za ubytovanie (da\u0148 z ubytovania), ak nie je uveden\u00e9 inak. Ten hos\u0165 uhr\u00e1dza pri n\u00e1stupe na pobyt pod\u013ea platnej vyhl\u00e1\u0161ky obce.<\/li><\/ol><h2>III. Storno podmienky a odst\u00fapenie od zmluvy<\/h2><p>Hos\u0165 m\u00e1 pr\u00e1vo zru\u0161i\u0165 rezerv\u00e1ciu pobytu za nasleduj\u00facich storno podmienok:<\/p><table><tbody><tr><th>Lehota zru\u0161enia rezerv\u00e1cie<\/th><th>Storno poplatok<\/th><\/tr><tr><td><strong>30 a viac dn\u00ed<\/strong> pred n\u00e1stupom na pobyt<\/td><td><strong>0 %<\/strong> (zru\u0161enie bezplatne)<\/td><\/tr><tr><td><strong>29 a\u017e 15 dn\u00ed<\/strong> pred n\u00e1stupom na pobyt<\/td><td><strong>50 %<\/strong> z celkovej ceny pobytu<\/td><\/tr><tr><td><strong>14 a menej dn\u00ed<\/strong> pred n\u00e1stupom na pobyt \/ nedostavenie sa (No-show)<\/td><td><strong>100 %<\/strong> z celkovej ceny pobytu<\/td><\/tr><\/tbody><\/table><ul><li>Storno rezerv\u00e1cie mus\u00ed hos\u0165 ozn\u00e1mi\u0165 ubytovate\u013eovi p\u00edsomne (e-mailom).<\/li><li>V pr\u00edpade bezplatn\u00e9ho storna (30 a viac dn\u00ed) ubytovate\u013e vr\u00e1ti zaplaten\u00fa z\u00e1lohu na \u00fa\u010det hos\u0165a najnesk\u00f4r do 14 dn\u00ed od doru\u010denia storna.<\/li><\/ul><h2>IV. Podmienky pobytu a Domov\u00fd poriadok<\/h2><ol><li><strong>N\u00e1stup a odchod (Check-in \/ Check-out):<\/strong><ul><li>N\u00e1stup na pobyt (Check-in) je mo\u017en\u00fd od <strong>15:00 hod.<\/strong> v de\u0148 pr\u00edchodu.<\/li><li>Uvo\u013enenie objektu (Check-out) je povinn\u00e9 do <strong>10:00 hod.<\/strong> v de\u0148 odchodu (ak nie je p\u00edsomne dohodnut\u00e9 inak).<\/li><\/ul><\/li><li><strong>Dodr\u017eiavanie no\u010dn\u00e9ho k\u013eudu:<\/strong><ul><li>No\u010dn\u00fd k\u013eud plat\u00ed v \u010dase od <strong>22:00 hod. do 06:00 hod.<\/strong> Hos\u0165 je povinn\u00fd v tomto \u010dase spr\u00e1va\u0165 sa tak, aby neru\u0161il ostatn\u00fdch obyvate\u013eov a okolit\u00fa pr\u00edrodu.<\/li><\/ul><\/li><\/ol><h2>V. \u0160PECI\u00c1LNE PRAVIDL\u00c1 \u2013 N\u00c1RODN\u00dd PARK SLOVENSK\u00dd RAJ<\/h2><p>Objekt Pine Chalet sa nach\u00e1dza v bezprostrednom dotyku s <strong>N\u00e1rodn\u00fdm parkom Slovensk\u00fd raj<\/strong> (alebo v jeho ochrannom p\u00e1sme). Z d\u00f4vodu ochrany pr\u00edrody, vo\u013ene \u017eij\u00facich \u017eivo\u010d\u00edchov a zachovania pokoja v chr\u00e1nenom \u00fazem\u00ed platia pre host\u00ed nasleduj\u00face pr\u00edsne pravidl\u00e1:<\/p><ol><li><strong>Pr\u00edsny z\u00e1kaz reprodukovanej hudby v exteri\u00e9ri:<\/strong><ul><li><strong>V exteri\u00e9ri chaletu (na terase, v z\u00e1hrade, dvore a bl\u00edzkom okol\u00ed) je PR\u00cdSNE ZAK\u00c1ZAN\u00c9 p\u00fa\u0161\u0165a\u0165 reprodukovan\u00fa hudbu, pou\u017e\u00edva\u0165 extern\u00e9 reproduktory, soundbary \u010di in\u00e9 zvukov\u00e9 zariadenia, a to po\u010das cel\u00fdch 24 hod\u00edn denne.<\/strong><\/li><li>Hudba v interi\u00e9ri chaletu je povolen\u00e1 len pri primeranej hlasitosti, ktor\u00e1 nepresahuje hranice objektu a neru\u0161\u00ed okolie.<\/li><\/ul><\/li><li><strong>Ochrana pr\u00edrody a poriadok:<\/strong><ul><li>Je zak\u00e1zan\u00e9 pou\u017e\u00edva\u0165 pyrotechniku, oh\u0148ostroje, lampiony \u0161\u0165astia a zaklada\u0165 ohe\u0148 mimo vyzna\u010den\u00fdch ohn\u00edsk.<\/li><li>Hos\u0165 je povinn\u00fd odpad triedi\u0165 a vyhadzova\u0165 v\u00fdhradne do vyhraden\u00fdch n\u00e1dob, aby sa zabr\u00e1nilo l\u00e1kaniu lesnej zveri.<\/li><\/ul><\/li><li><strong>Sankcie za poru\u0161enie:<\/strong><ul><li>Hrub\u00e9 alebo opakovan\u00e9 poru\u0161enie pravidiel ochrany pr\u00edrody a z\u00e1kazu reprodukovanej hudby v exteri\u00e9ri sa pova\u017euje za z\u00e1va\u017en\u00e9 poru\u0161enie VOP a zaklad\u00e1 pr\u00e1vo ubytovate\u013ea <strong>okam\u017eite ukon\u010di\u0165 pobyt hos\u0165a bez n\u00e1roku na vr\u00e1tenie pe\u0148az\u00ed<\/strong>.<\/li><li>Hos\u0165 rovnako zodpoved\u00e1 za pr\u00edpadn\u00e9 pokuty udelen\u00e9 org\u00e1nmi ochrany pr\u00edrody (\u0160t\u00e1tna ochrana pr\u00edrody SR \/ Spr\u00e1va NP Slovensk\u00fd raj) sp\u00f4soben\u00e9 jeho konan\u00edm.<\/li><\/ul><\/li><\/ol><h2>VI. Zodpovednos\u0165 za \u0161kodu<\/h2><ol><li>Hos\u0165 zodpoved\u00e1 za v\u0161etky \u0161kody sp\u00f4soben\u00e9 na majetku ubytovate\u013ea n\u00edm alebo osobami, ktor\u00e9 s n\u00edm chalet u\u017e\u00edvaj\u00fa.<\/li><li>Hos\u0165 je povinn\u00fd ak\u00fako\u013evek vzniknut\u00fa \u0161kodu alebo poruchu ihne\u010f nahl\u00e1si\u0165 ubytovate\u013eovi a uhradi\u0165 n\u00e1klady na jej opravu\/n\u00e1hradu najnesk\u00f4r pri odchode.<\/li><li>Ubytovate\u013e pri n\u00e1stupe na pobyt m\u00f4\u017ee vy\u017eadova\u0165 vratn\u00fa kauciu vo v\u00fd\u0161ke 200 \u20ac, ktor\u00e1 bude vr\u00e1ten\u00e1 pri odchode po skontrolovan\u00ed objektu.<\/li><\/ol><h2>VII. Ochrana osobn\u00fdch \u00fadajov (GDPR)<\/h2><p>Osobn\u00e9 \u00fadaje host\u00ed s\u00fa sprac\u00favan\u00e9 v s\u00falade s Nariaden\u00edm Eur\u00f3pskeho parlamentu a Rady (E\u00da) 2016\/679 (GDPR) a z\u00e1konom \u010d. 18\/2018 Z. z. o ochrane osobn\u00fdch \u00fadajov v\u00fdhradne za \u00fa\u010delom vybavenia rezerv\u00e1cie, plnenia ubytovacej zmluvy a vedenia eviden\u010dnej knihy ubytovan\u00fdch host\u00ed.<\/p><h2>VIII. Z\u00e1vere\u010dn\u00e9 ustanovenia<\/h2><ol><li>Tieto VOP vstupuj\u00fa do platnosti a \u00fa\u010dinnosti d\u0148om ich zverejnenia na str\u00e1nke <strong><a href=\"https:\/\/www.pinechalet.sk\/en\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/pinechalet.sk&amp;source=gmail&amp;ust=1794070286567000&amp;usg=AOvVaw3VEnav4IkKZ_fdB0IDNpG-\">pinechalet.sk<\/a><\/strong>.<\/li><li>Odeslan\u00edm rezerv\u00e1cie hos\u0165 potvrdzuje, \u017ee sa s t\u00fdmito VOP d\u00f4kladne obozn\u00e1mil, rozumie im a v plnom rozsahu s nimi s\u00fahlas\u00ed.<\/li><li>Pr\u00e1vne vz\u0165ahy neupraven\u00e9 t\u00fdmito VOP sa spravuj\u00fa pr\u00edslu\u0161n\u00fdmi ustanoveniami Ob\u010dianskeho z\u00e1konn\u00edka a pr\u00e1vnymi predpismi SR.<\/li><\/ol><p><em>V Smi\u017eany, D\u0148a: 18.8.2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>V\u0160EOBECN\u00c9 OBCHODN\u00c9 PODMIENKY (VOP) Pre poskytovanie ubytovac\u00edch a s\u00favisiacich slu\u017eieb na pinechalet.sk I. Z\u00e1kladn\u00e9 ustanovenia a identifik\u00e1cia prev\u00e1dzkovate\u013ea Tieto V\u0161eobecn\u00e9 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2215","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>V\u0160EOBECN\u00c9 OBCHODN\u00c9 PODMIENKY (VOP) - Pine Chalet<\/title>\n<meta name=\"description\" content=\"U\u017eite si nezabudnute\u013en\u00fd pobyt v Pine Chalet, \u00fatulnom horskom dome obklopenom pr\u00edrodou. 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